Privacy Policy

This Privacy Policy has been prepared to inform you, within the scope of Article 10 (“Obligation of the Data Controller to Inform”) and Article 11 (“Rights of the Data Subject”) of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), about the methods of collection, processing, use, transfer, and destruction of your personal data in relation to your use of the website https://www.lagomya.com/ (the “Site”), which is operated by Metaverse Software Information Technologies Trade Limited Company, located at Üniversiteler Mahallesi İhsan Doğramacı Boulevard ODTÜ Teknokent İkizler Building K1-4A, Çankaya/Ankara/Türkiye (hereinafter referred to as “Metaverse”), acting as the data controller.

Metaverse processes your personal data within the scope of Site usage, in accordance with the personal data processing conditions and purposes set out in the KVKK,

in compliance with the law and principles of good faith,
by ensuring that the personal data you share is accurate and up to date,
for specific, explicit, and legitimate purposes,
in a manner that is relevant, limited, and proportionate to the purposes for which they are processed, and
for the period required by the relevant legislation or the purpose for which they are processed.

Collection of Personal Data, Processed Personal Data, and Purposes

1.1. Collection Methods

Your personal data is obtained through automatic or non-automatic methods, verbally, in writing, or electronically, including but not limited to:

Sending emails, contacting us via phone calls, completing forms on the website, and contacting us through social media platforms,
Sharing business cards during fairs or seminar visits,
Completing or preparing forms, documents, or records by you.

The terms governing your use of the Site are defined under the Terms of Use. In addition, personal data is collected directly from you during communications established with Metaverse. Personal data is stored on the servers of third parties from whom Metaverse receives services.

1.2. Processed Personal Data and Purposes

In accordance with the KVKK and other relevant legislation, your personal data falling under the categories of identity, contact, financial information, physical location security, legal transaction, customer transaction, and transaction security are processed for the purposes and legal grounds specified in the Privacy Notice under the KVKK.

Your personal data is processed for the following purposes:

Conducting communication activities,
Carrying out storage and archiving activities,
Ensuring business continuity,
Managing contract processes,
Performing necessary work by relevant business units to allow you to benefit from the products and services offered by our Company,
Ensuring the legal, technical, and commercial security of relevant parties in a business relationship,
Managing finance and/or accounting processes including invoicing, legal affairs, and planning and execution of corporate communication activities,
Conducting sales processes of goods and services,
Managing logistics activities within the scope of sales processes,
Conducting advertising, campaign, and promotion activities,
Receiving and evaluating suggestions for improving business processes,
Managing customer relationship management processes,
Conducting customer satisfaction activities.

1.3. Legal Grounds for Processing

Personal data is processed for purposes such as purchasing services through platforms and benefiting from customer services and support, based on Article 5/2 of the KVKK:

(a) where explicitly stipulated by law,

(ç) where processing is mandatory for the data controller to fulfill its legal obligations, and

(e) where processing is necessary for the establishment, exercise, or protection of a right.

The processing of such data is not subject to your explicit consent. Accordingly, you do not have the right to request the deletion or destruction of your personal data until the end of the legally required retention periods and the service-related retention obligations.

Transfer of Personal Data to Third Parties

Metaverse may transfer or disclose your personal data without obtaining your consent where necessary to comply with legal obligations and/or to fulfill its responsibilities under service agreements, including but not limited to:

Banks, audit firms, lawyers, law offices, financial advisors, suppliers (including psychologists from whom services are obtained), limited and proportionate to the services provided,
Law enforcement authorities, public institutions, relevant ministries and directorates, and public institutions and legal entities such as the Social Security Institution, as authorized under applicable laws.

Domestic data transfers within Türkiye shall be limited to the cases set forth under Article 8/2(a) of the KVKK, based on Article 5/2(a) where explicitly stipulated by law, Article 5/2(c) where necessary for the establishment and/or performance of a contract, Article 5/2(ç) where necessary for the fulfillment of a legal obligation, and Article 5/2(e) where necessary for the establishment, exercise, or protection of a right.

For personal data shared during communications with service providers, the relevant service providers act as the data controllers. Similarly, transactions carried out through channels outside Metaverse during service provision (e.g., payment processes) are part of the legal relationship between the service provider and the service recipient, and Metaverse does not act as a data controller in relation to such data.

Information regarding third parties and/or categories of third parties to whom your personal data is disclosed in Türkiye is always available for your review.

Access to Personal Data

Metaverse stores personal data obtained through the Site on servers owned by Natro, located within Türkiye.

Such data sharing is carried out in accordance with Article 8/2 of the KVKK.

Protection, Retention Period, and Destruction of Personal Data

Metaverse is obliged to take and has taken all necessary physical, technical, and administrative measures to ensure an adequate level of security in order to prevent unlawful processing and access to your personal data and to ensure its protection.

Unless otherwise stated in the Privacy Notice, your personal data is retained for a period of 10 (ten) years from the termination of the service relationship. For detailed information, please review the Privacy Notice.

Personal data processed for marketing purposes is limited to the duration of the service relationship. Metaverse will not use your personal data to contact you for marketing purposes after the end of the service period.

At the end of these periods, your personal data will be deleted, destroyed, or anonymized during the first destruction period.

Metaverse has prepared separate Privacy Notices for users, employees, job applicants, suppliers, and executives. These notices have been provided to or made accessible by the relevant data subject groups.

Your Rights

As a data subject, pursuant to the applicable legislation, you have the right to:

Request information as to whether your personal data is processed and how it is processed (Article 11(a), (b)), learn the purpose of processing and whether your personal data is used in accordance with such purpose (Article 11(c)), know the third parties to whom your personal data is transferred (Article 11(ç)), request the correction of incomplete or inaccurate personal data (Article 11(d)), request the deletion of your personal data if the reasons requiring processing cease to exist (Article 7, Article 11(e)), request notification of correction or deletion operations to third parties to whom your personal data has been transferred (Article 11(f)), object to results obtained through analysis exclusively by automated systems (Article 11(g)), request restriction of the processing of your personal data (Article 7), request compensation for damages incurred due to unlawful processing of your personal data (Article 11(ğ)).

The exercise of the above-mentioned rights may be subject to limitations stipulated by law and may only be fulfilled by us under certain conditions (please refer especially to Articles 10 and 13 of the KVKK).

You may submit your requests regarding the above rights by sending an e-mail to kvkk@metaverse.com.tr. Metaverse will conclude your request as soon as possible and no later than 30 (thirty) days from the receipt of the relevant documents.

Data Controller: Metaverse Software Information Technologies Trade Ltd. Co

Address: Üniversiteler Mahallesi İhsan Doğramacı Boulevard ODTÜ Teknokent İkizler Building K1-4A, Çankaya/Ankara/Türkiye

E-mail: kvkk@metaverse.com.tr

Right to Lodge a Complaint with the Personal Data Protection Authority

To exercise your right to lodge a complaint pursuant to Articles 13, 14, and 15 of the KVKK, you may contact:

Personal Data Protection Authority (KVKK Authority)

Address: Nasuh Akar Mahallesi, Ziyabey Caddesi, 1407. Sokak No: 4, 06520 Balgat, Çankaya/Ankara

Phone: +90 312 216 5000

Website: http://www.kvkk.gov.tr/

You may access our Terms of Use, Privacy Policy, Information Notice, and Cookie Policy via https://www.lagomya.com/.