Last Updated: 01.07.2026
This Agreement has been executed between the parties below under the terms and conditions set forth herein.
1. Parties
1.1. Seller
Title: Metaverse Software Information Technologies Trade Limited Company
Address: ODTÜ Teknokent İkizler Binası, Üniversiteler Mahallesi İhsan Doğramacı Bulvarı K1-4A Çankaya/Ankara/Türkiye
E-mail: support@lagomya.com
(hereinafter referred to as “Metaverse” or the “Seller”.)
1.2. Buyer
Full Name / Title: [PROVIDER FULL NAME]
Professional Title: [Psychiatrist / Clinical Psychologist / Other Provider-Specialist]
Address: [PROVIDER CONTACT ADDRESS]
E-mail: [PROVIDER E-MAIL]
Tax ID / National ID: [TAX ID / NATIONAL ID]
(hereinafter referred to as the “Provider” or “Buyer”.)
1.3. The Provider acknowledges, declares and undertakes that they are purchasing the Provider Subscription subject to this Agreement in order to carry out their professional activity through the Lagomya Platform, that is, for commercial or professional purposes, and that for this reason they do not qualify as a “consumer” within the meaning of Law No. 6502 on the Protection of Consumers.
2. Definitions
The terms “Platform”, “Provider”, “Client”, “Profile” and “Provider Subscription” used in this Agreement shall have the meanings set forth in the Definitions section of the Lagomya Provider User Agreement.
3. Subject and Scope of the Agreement
3.1. This Distance Sales Agreement (“Agreement”) governs the rights and obligations of the Parties with respect to the sale and performance of the Provider Subscription ordered by the Provider electronically through the Platform, whose specifications and sales price are set forth below.
3.2. The Provider acknowledges, declares and undertakes that they have been informed, prior to order confirmation on the Platform, of the essential characteristics, sales price, payment method, renewal terms and performance conditions of the Provider Subscription subject to this Agreement, in a clear and comprehensible manner, and that they have provided the necessary confirmation electronically.
3.3. This Agreement does not regulate the content of the Remote Health Service or Consultancy Service provided by the Provider to Clients; such matters are separately regulated by the Lagomya Provider User Agreement and the Lagomya User Agreement.
4. Information Regarding the Service Subject to the Agreement
- Subscription Plan: [Monthly / Annual]
- Subscription Fee (VAT Included): [AMOUNT] TL
- Payment Method: [Credit Card / Debit Card / Other]
- Renewal Period: [Monthly / Annual] auto-renewal
- Order Date: [DATE]
4.1. The Provider Subscription is performed electronically immediately after purchase by granting the Provider the access necessary to create a Profile on the Platform and carry out their professional activity.
4.2. The access and features granted to the Provider under the Provider Subscription shall be as announced on the Platform and may be updated from time to time by Lagomya.
5. General Provisions
5.1. By confirming the order, the Provider shall be deemed to have accepted all terms and conditions of this Agreement.
5.2. Metaverse undertakes to provide the Provider Subscription service in accordance with the specifications set forth in the order, ready for use, and to perform its obligations in accordance with statutory requirements and the principles of good faith.
5.3. As the Provider Subscription is purchased for commercial/professional purposes, Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation shall not apply to this Agreement; this Agreement is subject to Turkish Code of Obligations No. 6098 under general provisions.
6. Payment and Auto-Renewal
6.1. The Provider may pay the Subscription fee by credit card, debit card or other payment methods offered by Metaverse.
6.2. Unless cancelled by the Provider, the Provider Subscription shall be automatically renewed at the end of each period according to the selected plan (Monthly/Annual) and the relevant fee shall be charged to the Provider’s registered payment method.
6.3. If payment cannot be successfully collected on the renewal date, Metaverse shall notify the Provider for 7 (seven) days and periodically retry the collection during this period. If collection is still unsuccessful at the end of the 7 (seven)-day period, the Provider Subscription shall be automatically cancelled and the Provider’s Profile suspended.
7. Cancellation Policy
7.1. The Provider may cancel the Subscription at any time through the Platform. The cancellation request shall take effect at the end of the current billing period; the Provider may not request a refund of any portion of the fees paid for the period up to the cancellation date.
7.2. The Provider acknowledges, declares and undertakes that, because this Agreement is entered into for commercial/professional purposes, they cannot benefit from the right of withdrawal under Law No. 6502.
7.3. If the Provider breaches the Lagomya Provider User Agreement or applicable professional legislation, Metaverse may immediately terminate the Provider Subscription without any notice period; in such case, no refund shall be made for the remaining term.
8. Price and Scope Changes
8.1. The fee and scope of the Provider Subscription shall be determined by Metaverse and may be updated from time to time as announced on the Platform.
8.2. Price or scope changes with respect to existing Provider Subscription holders shall only take effect from the next renewal period; the change shall be communicated to the Provider through the Platform or via registered contact information before it takes effect. If the Provider does not accept the change, they may cancel the Subscription in accordance with Article 7.
9. Default and Its Legal Consequences
9.1. If the Provider defaults on payments made by credit card or other payment instruments, the cardholder shall pay interest and be liable to the relevant bank or financial institution under the terms of the agreement between them.
9.2. If the Provider fails to fulfil the payment obligation arising from this Agreement, Metaverse reserves the right to resort to legal remedies for the recovery of its damages; any resulting costs and attorney’s fees shall be borne by the Provider.
10. Intellectual Property and Protection of Personal Data
10.1. Personal data shared under this Agreement shall be processed in accordance with the Privacy and Protection of Personal Data article of the Lagomya Provider User Agreement and the Disclosure Notice on the Processing of Personal Data published on the Platform.
10.2. All intellectual and industrial property rights relating to the Platform and the service provided within the scope of the Provider Subscription belong exclusively to Metaverse, as set forth in the Intellectual Property Rights article of the Lagomya Provider User Agreement.
11. Resolution of Disputes
11.1. Due to the commercial nature of this Agreement, disputes arising from this Agreement shall be resolved by the Ankara (Central) Commercial Courts of First Instance and Enforcement Offices, not by Consumer Arbitration Committees or Consumer Courts.
11.2. Turkish Law shall apply to disputes arising from this Agreement.
12. Entry into Force
12.1. Upon confirmation of the order relating to the Provider Subscription on the Platform by the Provider and payment of the price, this Agreement shall be deemed to have been executed electronically and entered into force.
The Provider declares that they have read and understood this Agreement in the electronic environment and accept all of its terms.
Metaverse Yazılım Bilişim Tic. Ltd. Şti.
ODTÜ Teknokent İkizler Binası, Üniversiteler Mahallesi İhsan Doğramacı Bulvarı K1-4A Çankaya/Ankara/Türkiye